Delivery Information


All items are picked, packed and despatched from our own UK warehouse. We take special care to ensure your item is packed in a professional and timely manner.

Delivery Timing

Deliveries ship on working days.

We aim to dispatch majority of items the same day for orders before 12pm Monday to Friday. Orders placed after 12pm will be dispatched the following working day.

Exclusions apply to deliveries to remote locations, heavy and large items requiring specialist couriers. These items are dispatched within 1 working day.

Click & Collect Orders

Click and Collect orders are available for collection from our Maldon Warehouse, during working hours. Please allow 1 hour between ordering and pickup.

Our Opening Hours:

  • Monday to Thursday 9AM to 5PM,
  • Friday 9AM to 4PM,

excluding public holidays.

UK Mainland

We use the most efficient and reliable delivery method for your order. Depending on item size and weight, your order could be delivered by Royal Mail or Hermes for UK Mainland destinations.

UK Highlands, Islands, Northern Ireland and Channel Islands

For remote areas and large items, items are sent on a Two day service.


We ship to the following countries on a Three to Five day service.

  • Belgium, France, Germany,Luxembourg, Netherlands
  • Austria, Denmark, Switzerland
  • Czech Republic, Italy, Slovakia, Spain
  • Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden
  • Bosnia, Bulgaria, Greece, Iceland, Latvia, Lithuania, Norway, Romania, Serbia

Rest of World

We do not accept orders on the website from International locations outside Europe.

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility.

Please get in touch with us on +44 1621 855 300 so we can find the most cost effective method of shipping to you.